Ticket Cancellation and Rescheduling Policy

Ticket Cancellation and Rescheduling Policy

You can cancel your tickets online via our online Ticket Manager Page, Please Sign-in or Register your account to see cancellation and refund options.

You can cancel your tickets online via our online Ticket Manager Page, Please Sign-in or Register your account to see cancellation and refund options.

Cancellation fee policy

Cancellation fee policy

30 days before departure : 20% cancellation fee of the ticket price
15 days before departure : 50% cancellation fee of the ticket price
24 hours before departure : Non-refundable
No show: Non-refundable

30 days before departure : 20% cancellation fee of the ticket price
15 days before departure : 50% cancellation fee of the ticket price
24 hours before departure : Non-refundable
No show: Non-refundable

Please note that you will only be able to cancel your ticket(s) using the cancellation page if you purchased a fare type that allows cancellation. If you purchase the trip with “Non Refundable” sign, you won’t be able to get the refund. Rescheduling Policy Kohlife is eligible to help you reschedule the booked trip with no additional fee. The additional charge may apply in case the price of the new ticket is higher than the price of the ticket that needs to be rescheduled. The rescheduling Policy applies 24 hours prior the departure. It is the Client’s responsibility to inform Kohlife well in advance if any mistake in time takes place.

Please note that you will only be able to cancel your ticket(s) using the cancellation page if you purchased a fare type that allows cancellation. If you purchase the trip with “Non Refundable” sign, you won’t be able to get the refund. Rescheduling Policy Kohlife is eligible to help you reschedule the booked trip with no additional fee. The additional charge may apply in case the price of the new ticket is higher than the price of the ticket that needs to be rescheduled. The rescheduling Policy applies 24 hours prior the departure. It is the Client’s responsibility to inform Kohlife well in advance if any mistake in time takes place.