Terms and Conditions of Use

Terms and Conditions of Use

I. About Us

I. About Us

The Kohlife Services provides you with tools and resources to search and plan travel services, including online travel search tools now known or hereafter developed including any software and systems developed or deployed in association with the online travel search. Kohlife does not sell or provide travel services. We do not provide package holidays. The Kohlife Service is an online travel search. Kohlife does not provide, own or control any of the travel services or products that are presented and are accessible through the Kohlife Service such as bus travel, train travel, flights, ferry travel, activities and the like (“Travel Offerings”).

The Kohlife Services provides you with tools and resources to search and plan travel services, including online travel search tools now known or hereafter developed including any software and systems developed or deployed in association with the online travel search. Kohlife does not sell or provide travel services. We do not provide package holidays. The Kohlife Service is an online travel search. Kohlife does not provide, own or control any of the travel services or products that are presented and are accessible through the Kohlife Service such as bus travel, train travel, flights, ferry travel, activities and the like (“Travel Offerings”).

II. Terms and Conditions of Use

II. Terms and Conditions of Use

Together with our Privacy Policy, these Terms and Conditions of Use ("T&Cs") govern the use of Kohlife services, websites and form the basis for the usage agreement between Kohlife and the user. Individual agreements between the user and Kohlife, for example as part of a booking, will take precedence. Deviating or opposing general business terms and conditions held by the user are not applicable. These T&Cs apply exclusively to Kohlife services, namely the identification of travel connections and our intermediation of services offered by third-party providers (carriers and other service providers). In addition, and separate to these, the terms and conditions of each third-party provider will apply to any tickets and services offered by said providers (e.g. transport, accommodation or holidays). Furthermore, additional terms and conditions may apply to the third-party booking platforms to which you are forwarded. Kohlife has no influence over conditions supplied by third-party providers. The Travel Offerings are controlled, owned and provided by third parties (“Travel Providers”) either directly by the service provider or through an agent such as an online travel agency. The Travel Providers are solely responsible for the Travel Offerings and the Travel Provider’s terms and privacy policies cover your reservations. You must agree to the Travel Provider’s terms as well as to the terms of the service provider of the actual travel services. Interacting with Travel Provider’s accessed through Kohlife is done at your own risk and Kohlife has no responsibility if anything goes wrong with your reservation, during or after travel. The listing of a Travel Offering or Travel Provider on Kohlife Services is neither implied nor explicit a recommendation, sponsorship, control or affiliation with the Travel Providers or the Travel Offerings. Kohlife provides data, including pricing, locations and schedules, which are obtained from Travel Providers. Kohlife does not warrant and is not responsible for the accuracy, timeliness or completeness of such provided data. Kohlife does not service the Travel Offerings nor control the Travel Providers and Kohlife does not verify the data provided to us by the Travel Providers. Kohlife does not guarantee the prices and availability listed on Kohlife Services. Prices and availability vary continuously and additional fees, charges and/or taxes may be applicable. Currency conversions shown on Kohlife are for information purposes only, actual conversion rates may vary and your payment provider may apply other currency conversion rates and/or charge fees for payments made in other currencies. A reservation of a Travel Offering made through the Kohlife Service is a reservation that is made directly with the Travel Provider listed on the reservation step of the Kohlife Service. The Kohlife Service only facilitates the reservation by offering a user interface to make the reservation with the Travel Provider. Kohlife is in no way responsible for the reservation or the reserved Travel Offering as Kohlife is not involved nor has control over the data and information regarding the Travel Offering including Travel Offering description, pricing, fees, availability or terms of use nor in the actual provision of the Travel Offerings you may have reserved. If any issues or disputes in relation to your reservation may occur you agree to direct and resolve the issues or disputes directly with the Travel Provider and not with Kohlife. You agree to use the Kohlife Services for your personal, non-commercial use. You may not use the Kohlife Service for any false, fraudulent reservations or reservations for commercial gain. You agree not to use the Kohlife Service for any purpose that is unlawful, illegal or forbidden under Thailand laws, by these Terms or by any local laws that may apply in your location.

Together with our Privacy Policy, these Terms and Conditions of Use ("T&Cs") govern the use of Kohlife services, websites and form the basis for the usage agreement between Kohlife and the user. Individual agreements between the user and Kohlife, for example as part of a booking, will take precedence. Deviating or opposing general business terms and conditions held by the user are not applicable. These T&Cs apply exclusively to Kohlife services, namely the identification of travel connections and our intermediation of services offered by third-party providers (carriers and other service providers). In addition, and separate to these, the terms and conditions of each third-party provider will apply to any tickets and services offered by said providers (e.g. transport, accommodation or holidays). Furthermore, additional terms and conditions may apply to the third-party booking platforms to which you are forwarded. Kohlife has no influence over conditions supplied by third-party providers. The Travel Offerings are controlled, owned and provided by third parties (“Travel Providers”) either directly by the service provider or through an agent such as an online travel agency. The Travel Providers are solely responsible for the Travel Offerings and the Travel Provider’s terms and privacy policies cover your reservations. You must agree to the Travel Provider’s terms as well as to the terms of the service provider of the actual travel services. Interacting with Travel Provider’s accessed through Kohlife is done at your own risk and Kohlife has no responsibility if anything goes wrong with your reservation, during or after travel. The listing of a Travel Offering or Travel Provider on Kohlife Services is neither implied nor explicit a recommendation, sponsorship, control or affiliation with the Travel Providers or the Travel Offerings. Kohlife provides data, including pricing, locations and schedules, which are obtained from Travel Providers. Kohlife does not warrant and is not responsible for the accuracy, timeliness or completeness of such provided data. Kohlife does not service the Travel Offerings nor control the Travel Providers and Kohlife does not verify the data provided to us by the Travel Providers. Kohlife does not guarantee the prices and availability listed on Kohlife Services. Prices and availability vary continuously and additional fees, charges and/or taxes may be applicable. Currency conversions shown on Kohlife are for information purposes only, actual conversion rates may vary and your payment provider may apply other currency conversion rates and/or charge fees for payments made in other currencies. A reservation of a Travel Offering made through the Kohlife Service is a reservation that is made directly with the Travel Provider listed on the reservation step of the Kohlife Service. The Kohlife Service only facilitates the reservation by offering a user interface to make the reservation with the Travel Provider. Kohlife is in no way responsible for the reservation or the reserved Travel Offering as Kohlife is not involved nor has control over the data and information regarding the Travel Offering including Travel Offering description, pricing, fees, availability or terms of use nor in the actual provision of the Travel Offerings you may have reserved. If any issues or disputes in relation to your reservation may occur you agree to direct and resolve the issues or disputes directly with the Travel Provider and not with Kohlife. You agree to use the Kohlife Services for your personal, non-commercial use. You may not use the Kohlife Service for any false, fraudulent reservations or reservations for commercial gain. You agree not to use the Kohlife Service for any purpose that is unlawful, illegal or forbidden under Thailand laws, by these Terms or by any local laws that may apply in your location.

Without prior written authorization from Kohlife, you may not:

Without prior written authorization from Kohlife, you may not:

i) access the Kohlife Service or the IP with any manual or automated process for any purpose other than your personal use; use of any automated system or software to extract data from the Kohlife Services (“screen scraping”), for commercial or non-commercial purposes, is strictly prohibited; ii) bypass or attempt to circumvent any restrictions or controls to prevent or restrict access to the Kohlife Service; iii) deep-link to any portion of our website; iv) incorporate any part of the Kohlife Service and/or IP into any other website or application whether visible or not; v) use any software, hardware or combination that interferes, slows down, places a significant load on our systems or disables the Kohlife Service; vi) reproduce, duplicate, copy, sell, trade, resell or exploit the Kohlife Service, vii) use any service of the Kohlife Service for any purpose that is unlawful, harmful, or in any way objectionable or inappropriate as determined by Kohlife viii) post or distribute any content on the Kohlife Service that violates the rights of any third party or applicable law; ix) use Our Website to collect or store personal information about others; x) use the Kohlife Service for any commercial purpose unless you’ve received express written permission from Kohlife; xi) transmit any ad or promotional content on the Kohlife Service; In case of violation, the following points of T&C Kohlife may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to all or any section of the Kohlife Service. Any use of the Kohlife Service by travel agents, resellers or travel searches, for any purpose other than selecting and completing a reservation through the use of the Kohlife Service is strictly prohibited.

i) access the Kohlife Service or the IP with any manual or automated process for any purpose other than your personal use; use of any automated system or software to extract data from the Kohlife Services (“screen scraping”), for commercial or non-commercial purposes, is strictly prohibited; ii) bypass or attempt to circumvent any restrictions or controls to prevent or restrict access to the Kohlife Service; iii) deep-link to any portion of our website; iv) incorporate any part of the Kohlife Service and/or IP into any other website or application whether visible or not; v) use any software, hardware or combination that interferes, slows down, places a significant load on our systems or disables the Kohlife Service; vi) reproduce, duplicate, copy, sell, trade, resell or exploit the Kohlife Service, vii) use any service of the Kohlife Service for any purpose that is unlawful, harmful, or in any way objectionable or inappropriate as determined by Kohlife viii) post or distribute any content on the Kohlife Service that violates the rights of any third party or applicable law; ix) use Our Website to collect or store personal information about others; x) use the Kohlife Service for any commercial purpose unless you’ve received express written permission from Kohlife; xi) transmit any ad or promotional content on the Kohlife Service; In case of violation, the following points of T&C Kohlife may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to all or any section of the Kohlife Service. Any use of the Kohlife Service by travel agents, resellers or travel searches, for any purpose other than selecting and completing a reservation through the use of the Kohlife Service is strictly prohibited.

III. Services offered by Kohlife

III. Services offered by Kohlife

Kohlife services are designed to make it easier for you to plan your trip by equipping you with the information you need and providing a clear comparison of the travel options presented. The actual travel services (e.g. transport from A to B) do not form part of Kohlife service but rather form part of a separate contract concluded between you and the respective third party. Kohlife acts as an intermediary or broker between the user and each third party. We are therefore not responsible for the travel service provided by the third party nor the manner in which this travel service is provided. Kohlife services include:

Kohlife services are designed to make it easier for you to plan your trip by equipping you with the information you need and providing a clear comparison of the travel options presented. The actual travel services (e.g. transport from A to B) do not form part of Kohlife service but rather form part of a separate contract concluded between you and the respective third party. Kohlife acts as an intermediary or broker between the user and each third party. We are therefore not responsible for the travel service provided by the third party nor the manner in which this travel service is provided. Kohlife services include:

1. Search engine + comparison platform for travel services

1. Search engine + comparison platform for travel services

Based on your search input, We provide you with a clear overview of various travel options using different methods of transport (e.g. train, bus, plane, ferry). As we rely on the information made available by third parties, booking platforms and information platforms, we cannot guarantee the accuracy or completeness of the results. You can compare the travel options by price, travel duration and other aspects.

Based on your search input, We provide you with a clear overview of various travel options using different methods of transport (e.g. train, bus, plane, ferry). As we rely on the information made available by third parties, booking platforms and information platforms, we cannot guarantee the accuracy or completeness of the results. You can compare the travel options by price, travel duration and other aspects.

2. Booking via external third-party providers

2. Booking via external third-party providers

A contract for travel services will only be concluded with the respective third party. For this reason, only the conditions of the relevant third-party provider will apply to the travel services booked in this manner (bookings). Payment is made via the payment system provided on the third-party website. Any changes or cancellations must be made directly with the relevant third party. We receive a commission from the third-party provider for acting as an intermediary. Additional fees imposed by the respective third-party providers may also apply.

A contract for travel services will only be concluded with the respective third party. For this reason, only the conditions of the relevant third-party provider will apply to the travel services booked in this manner (bookings). Payment is made via the payment system provided on the third-party website. Any changes or cancellations must be made directly with the relevant third party. We receive a commission from the third-party provider for acting as an intermediary. Additional fees imposed by the respective third-party providers may also apply.

3. Direct booking on our website

3. Direct booking on our website

For selected third-party providers and connections we offer secure online booking options directly on our website. When you book a connection through our website, we collect the necessary data (e.g. traveller's name, email address, payment information) in accordance with our Privacy Policy. Acting as an intermediary, we then submit the booking to the relevant travel service provider on your behalf. The tickets are sold on behalf of, and on account of, the respective third-party provider. By clicking on the button on our booking page ("Pay Now") you enter into a binding offer to conclude a contract for the intermediation of the respective transport or travel service. The contract is concluded once you receive a booking confirmation. You will receive a booking confirmation by email along with the travel documents. Once received, the travel documents must be checked immediately. Any errors or incorrect information must be immediately communicated to Kohlife to allow for timely correction of the documents. You can contact our customer service using email support@kohlife.com. The direct booking of transport and travel services on our website can only be carried out using the payment method provided. We are authorised to collect payments on behalf of each of the relevant third-party providers. When paying for booking by credit card, you expressly consent to the collection of the fee for the applicable travel service, including the specified booking fee, from that credit card by our fulfilment partner or payment service provider. Should you choose to pay via PayPal or online transfer (if possible), you will authorise the payment yourself. Should you wish to cancel the transport or travel service and withdraw from the contract, the applicable terms and conditions and costs for cancellation will be based on the conditions set out by the relevant third-party provider. We will handle your cancellation request and forward it to the relevant carrier. You can contact us by telephone or via email. In some instances, it may be possible to cancel directly with the carrier if the ticket conditions allow for this. We assume no liability for the availability of the trip at the time of booking or for the fulfilment of the booked trip by a third-party provider.

For selected third-party providers and connections we offer secure online booking options directly on our website. When you book a connection through our website, we collect the necessary data (e.g. traveller's name, email address, payment information) in accordance with our Privacy Policy. Acting as an intermediary, we then submit the booking to the relevant travel service provider on your behalf. The tickets are sold on behalf of, and on account of, the respective third-party provider. By clicking on the button on our booking page ("Pay Now") you enter into a binding offer to conclude a contract for the intermediation of the respective transport or travel service. The contract is concluded once you receive a booking confirmation. You will receive a booking confirmation by email along with the travel documents. Once received, the travel documents must be checked immediately. Any errors or incorrect information must be immediately communicated to Kohlife to allow for timely correction of the documents. You can contact our customer service using email support@kohlife.com. The direct booking of transport and travel services on our website can only be carried out using the payment method provided. We are authorised to collect payments on behalf of each of the relevant third-party providers. When paying for booking by credit card, you expressly consent to the collection of the fee for the applicable travel service, including the specified booking fee, from that credit card by our fulfilment partner or payment service provider. Should you choose to pay via PayPal or online transfer (if possible), you will authorise the payment yourself. Should you wish to cancel the transport or travel service and withdraw from the contract, the applicable terms and conditions and costs for cancellation will be based on the conditions set out by the relevant third-party provider. We will handle your cancellation request and forward it to the relevant carrier. You can contact us by telephone or via email. In some instances, it may be possible to cancel directly with the carrier if the ticket conditions allow for this. We assume no liability for the availability of the trip at the time of booking or for the fulfilment of the booked trip by a third-party provider.

4. Our Services

4. Our Services

A legal relationship between you, the customer, and ourselves will arise in instances where we offer our own services against payment.

A legal relationship between you, the customer, and ourselves will arise in instances where we offer our own services against payment.

5. Registration

5. Registration

You can create an account with Kohlife. You can access your individual profile by entering your email and selected password or via a Facebook or Google+ login. Your personal data and booking information will be handled in accordance with our Privacy Policy. Only legal adults of full legal capacity may become registered users. The user must provide all required information in a complete and correct manner and, when necessary, provide updates. Registration is non-transferable. Once registered, your account will be active for an indefinite period of time. Both the user and Kohlife are entitled to terminate the account at any time.

You can create an account with Kohlife. You can access your individual profile by entering your email and selected password or via a Facebook or Google+ login. Your personal data and booking information will be handled in accordance with our Privacy Policy. Only legal adults of full legal capacity may become registered users. The user must provide all required information in a complete and correct manner and, when necessary, provide updates. Registration is non-transferable. Once registered, your account will be active for an indefinite period of time. Both the user and Kohlife are entitled to terminate the account at any time.

6. Fees

6. Fees

When booking directly on our website, we charge a booking fee for our service. The booking fees vary and will be displayed at the time of booking. When using a credit card, foreign transaction fees may also apply.

When booking directly on our website, we charge a booking fee for our service. The booking fees vary and will be displayed at the time of booking. When using a credit card, foreign transaction fees may also apply.

7. Limitations

7. Limitations

We make our website and its respective functions available to users; there is no entitlement to the provision of specific functions. We have the right to make changes to the content or functionality at any time (for example: through patches, updates or modifications). We do not guarantee the permanent availability of our website. More specifically, technical problems that are outside of our control may lead to downtime. Website maintenance may affect the availability and will be carried out, when possible, with due care to prevent disruption. Proprietary rights and all other rights relating to this website belong to Kohlife.

We make our website and its respective functions available to users; there is no entitlement to the provision of specific functions. We have the right to make changes to the content or functionality at any time (for example: through patches, updates or modifications). We do not guarantee the permanent availability of our website. More specifically, technical problems that are outside of our control may lead to downtime. Website maintenance may affect the availability and will be carried out, when possible, with due care to prevent disruption. Proprietary rights and all other rights relating to this website belong to Kohlife.

8. Duties and Obligations of the User, Advice

8. Duties and Obligations of the User, Advice

You, as the user, are responsible for ensuring that you comply with all formalities of travel (passport and visa requirements, entry requirements, customs and currency regulations, vaccination requirements and other health ordinances). To ensure that your journey runs smoothly, you must take note of any instructions and advice provided by tour operators and forwarded by Kohlife.

You, as the user, are responsible for ensuring that you comply with all formalities of travel (passport and visa requirements, entry requirements, customs and currency regulations, vaccination requirements and other health ordinances). To ensure that your journey runs smoothly, you must take note of any instructions and advice provided by tour operators and forwarded by Kohlife.

IV. Limited Liability of Kohlife, Third Party Providers

IV. Limited Liability of Kohlife, Third Party Providers

We endeavour to ensure that the information presented on our website is accurate. When providing details on travel services and connections, we rely on the information conveyed to us by the relevant third-party providers. We are unable to fully verify the accuracy or currency of the information that we gather and display. We therefore ask that you, please, review the individual travel details yourself. We make no representations or warranties, nor can we offer our users any guarantee as to the accuracy, completeness or currency of the travel information. The same applies to all other information presented on our website that is or has been made available to us by third-party providers. We do not participate in the presentation or description of travel services on the websites of third-party providers. We are therefore not liable for the content of third-party offers or for any contracts concluded with third-party providers. When acting as an intermediary for third-party offers, we bear no responsibility for the availability of services or travel connections at the time of booking (on third-party provider websites) or for the actual delivery and satisfactory performance of services booked with third-party providers. Neither we nor our affiliates make any representations or warranties with respect to the information, products, services or software provided on or contained within our website, in particular with regard to the suitability for a specific purpose – unless this has been expressly and individually agreed to with our users. Any warranty claims or claims for damages are to be brought directly against the relevant third-party provider. We are not liable for any disturbance or interference in the network which has not been caused by us. We strive to ensure the faultless and uninterrupted technical operation of our service. We cannot, however, assume any responsibility or liability for the uninterrupted and prompt accessibility or availability of our service. This applies in particular to technical delays and failures and any damages resulting therefrom. The Kohlife Service offers content offered by the Third Parties, it does not suggest or constitute sponsorship or recommendation of the Third Parties or their services. Kohlife is not responsible and has no control over the accuracy, quality or comprehensiveness of the content provided by the Third Parties. Kohlife is not responsible for your dealings with the Third Parties and you shall do so at your own risk. You shall hold Kohlife harmless of any liability arising from acts, omissions, errors, representations, warranties, breaches or negligence of the Third Parties or for any personal injuries, death, property or other damages and/or expenses associated with your dealings with the Third Parties. The Kohlife Service may contain links to third party websites and other content. We do not have control over the destinations of these links, we do not endorse their contents and are not responsible for their actions or quality. Each website shall be governed by their own terms and conditions of service, privacy policies and other rules or restrictions. The Kohlife Service offers routed, multi-legged or travel itineraries otherwise served in combination by two or more Travel Providers and will require the reservation of two or more tickets. Each of the reserved tickets will be governed by the reservation terms and conditions imposed by the associated Third Party. Because prices and availability can change rapidly, please ensure that all tickets are available before you proceed with your reservation. Please make sure to complete the reservation of all tickets in your itinerary. Changes or cancellations of any one ticket will not affect the other tickets.

We endeavour to ensure that the information presented on our website is accurate. When providing details on travel services and connections, we rely on the information conveyed to us by the relevant third-party providers. We are unable to fully verify the accuracy or currency of the information that we gather and display. We therefore ask that you, please, review the individual travel details yourself. We make no representations or warranties, nor can we offer our users any guarantee as to the accuracy, completeness or currency of the travel information. The same applies to all other information presented on our website that is or has been made available to us by third-party providers. We do not participate in the presentation or description of travel services on the websites of third-party providers. We are therefore not liable for the content of third-party offers or for any contracts concluded with third-party providers. When acting as an intermediary for third-party offers, we bear no responsibility for the availability of services or travel connections at the time of booking (on third-party provider websites) or for the actual delivery and satisfactory performance of services booked with third-party providers. Neither we nor our affiliates make any representations or warranties with respect to the information, products, services or software provided on or contained within our website, in particular with regard to the suitability for a specific purpose – unless this has been expressly and individually agreed to with our users. Any warranty claims or claims for damages are to be brought directly against the relevant third-party provider. We are not liable for any disturbance or interference in the network which has not been caused by us. We strive to ensure the faultless and uninterrupted technical operation of our service. We cannot, however, assume any responsibility or liability for the uninterrupted and prompt accessibility or availability of our service. This applies in particular to technical delays and failures and any damages resulting therefrom. The Kohlife Service offers content offered by the Third Parties, it does not suggest or constitute sponsorship or recommendation of the Third Parties or their services. Kohlife is not responsible and has no control over the accuracy, quality or comprehensiveness of the content provided by the Third Parties. Kohlife is not responsible for your dealings with the Third Parties and you shall do so at your own risk. You shall hold Kohlife harmless of any liability arising from acts, omissions, errors, representations, warranties, breaches or negligence of the Third Parties or for any personal injuries, death, property or other damages and/or expenses associated with your dealings with the Third Parties. The Kohlife Service may contain links to third party websites and other content. We do not have control over the destinations of these links, we do not endorse their contents and are not responsible for their actions or quality. Each website shall be governed by their own terms and conditions of service, privacy policies and other rules or restrictions. The Kohlife Service offers routed, multi-legged or travel itineraries otherwise served in combination by two or more Travel Providers and will require the reservation of two or more tickets. Each of the reserved tickets will be governed by the reservation terms and conditions imposed by the associated Third Party. Because prices and availability can change rapidly, please ensure that all tickets are available before you proceed with your reservation. Please make sure to complete the reservation of all tickets in your itinerary. Changes or cancellations of any one ticket will not affect the other tickets.

V. Limitation of Liability

V. Limitation of Liability

Our liability and that of our employees, legal representatives or agents shall be limited to wilful intent and gross negligence. This limitation does not apply to injuries to life, limb or health, to breaches of warranty, i.e. obligations which are essential to the proper performance of the contract or fulfilment of the contract purpose, or on the observance of which the contractual partner may regularly rely. In the case of breach of material contractual obligations through minor or simple negligence we are only liable for typical and foreseeable damages. Kohlife (Thailand) co.ltd and our officers, directors, employees, representatives, and Third Parties to the extent permitted by law hereby expressly exclude any responsibility and liability for any damages to your property from accessing the Kohlife Service or transmitting any content of the Kohlife Service, or any injury, death, loss, claim, act of God, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages (including without limitation lost profits or lost savings), of any kind whether based in contract, tort, strict liability or otherwise, that are in any way associated with the use of the Kohlife Service, any failure, inaccessibility or interruption or the performance or nonperformance by Kohlife or any Travel Provider, vendor or affiliate, even if Kohlife has been advised of the possibility of damages to such parties or any other party. The limitations may not apply or apply partially to you as some states or countries do not allow the limitation of liability. Subject to these Terms, you agree to defend, indemnify and hold Wanderu, the Third Parties, and each of our officers, directors, employees and agents, harmless from and against any claim, cause of action, liability, expense, loss or demand, including without limitation reasonable legal or accounting fees, arising out of, or connected in any way to your use of the Wanderu Service, access to the IP, your breach of these Terms or the agreements incorporated in these Terms by reference.

Our liability and that of our employees, legal representatives or agents shall be limited to wilful intent and gross negligence. This limitation does not apply to injuries to life, limb or health, to breaches of warranty, i.e. obligations which are essential to the proper performance of the contract or fulfilment of the contract purpose, or on the observance of which the contractual partner may regularly rely. In the case of breach of material contractual obligations through minor or simple negligence we are only liable for typical and foreseeable damages. Kohlife (Thailand) co.ltd and our officers, directors, employees, representatives, and Third Parties to the extent permitted by law hereby expressly exclude any responsibility and liability for any damages to your property from accessing the Kohlife Service or transmitting any content of the Kohlife Service, or any injury, death, loss, claim, act of God, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages (including without limitation lost profits or lost savings), of any kind whether based in contract, tort, strict liability or otherwise, that are in any way associated with the use of the Kohlife Service, any failure, inaccessibility or interruption or the performance or nonperformance by Kohlife or any Travel Provider, vendor or affiliate, even if Kohlife has been advised of the possibility of damages to such parties or any other party. The limitations may not apply or apply partially to you as some states or countries do not allow the limitation of liability. Subject to these Terms, you agree to defend, indemnify and hold Wanderu, the Third Parties, and each of our officers, directors, employees and agents, harmless from and against any claim, cause of action, liability, expense, loss or demand, including without limitation reasonable legal or accounting fees, arising out of, or connected in any way to your use of the Wanderu Service, access to the IP, your breach of these Terms or the agreements incorporated in these Terms by reference.

VI. Data Protection

VI. Data Protection

We, our affiliates, providers, vendors (“Third Parties”) and other licensors own the Kohlife Service along with all of the text, images, software, service marks, trademarks and other contents of the Kohlife Service (“IP”). You agree not to copy, transmit or create derivatives of any of the IP, except for personal, non-commercial use on your computer or mobile device. Kohlife, the Kohlife logo, KOHLIFE.com, KOHLIFE SEARCH, the KOHLIFE icon logo are trademarks or registered trademarks of Kohlife (Thailand) co.ltd. Other contents, products, services, or commercial marks displayed throughout the Kohlife Service are the property of our Affiliated Third Parties and other licensors. By accessing the Kohlife Service you are not granted any license or right to use any of the marks or content contained in the Kohlife Service.

We, our affiliates, providers, vendors (“Third Parties”) and other licensors own the Kohlife Service along with all of the text, images, software, service marks, trademarks and other contents of the Kohlife Service (“IP”). You agree not to copy, transmit or create derivatives of any of the IP, except for personal, non-commercial use on your computer or mobile device. Kohlife, the Kohlife logo, KOHLIFE.com, KOHLIFE SEARCH, the KOHLIFE icon logo are trademarks or registered trademarks of Kohlife (Thailand) co.ltd. Other contents, products, services, or commercial marks displayed throughout the Kohlife Service are the property of our Affiliated Third Parties and other licensors. By accessing the Kohlife Service you are not granted any license or right to use any of the marks or content contained in the Kohlife Service.

VII. Changes to our Terms and Conditions of Use

VII. Changes to our Terms and Conditions of Use

Our services are constantly evolving and expanding. Unilaterally modify and/or amend and/or restate the terms and conditions of this Agreement and/or the material made available on the Website without prior notice to the Client. The Company shall notify the Client of any such changes through the Website and/or by the delivery of an email to the Client.

Our services are constantly evolving and expanding. Unilaterally modify and/or amend and/or restate the terms and conditions of this Agreement and/or the material made available on the Website without prior notice to the Client. The Company shall notify the Client of any such changes through the Website and/or by the delivery of an email to the Client.

VIII. Contact Information / Notifications

VIII. Contact Information / Notifications

If you have any complaints or believe that any of our website content violates the rights of third parties, please inform us by email support@kohlife.com Help us improve our service. We welcome your feedback, negative or positive, as well as any improvement suggestions. Leave comments, rate our service or simply write to us at support@kohlife.com By submitting your feedback, you consent to our use and sharing of such free of charge and anonymously for our own commercial purposes. This will, of course, be carried out in accordance with our Privacy Policy.

If you have any complaints or believe that any of our website content violates the rights of third parties, please inform us by email support@kohlife.com Help us improve our service. We welcome your feedback, negative or positive, as well as any improvement suggestions. Leave comments, rate our service or simply write to us at support@kohlife.com By submitting your feedback, you consent to our use and sharing of such free of charge and anonymously for our own commercial purposes. This will, of course, be carried out in accordance with our Privacy Policy.

IX. Miscellaneous

IX. Miscellaneous

The contractual relationship between Kohlife and the user will be governed by Thailand Tourism Business and Guide Act B.E.2535 (1992). Claims arising from consumer protection standards can be asserted by the user in accordance with Thailand law. The provisions of the United Nations Convention on Contracts for the International Sale of Goods dated 11 April 1980 shall not apply.

The contractual relationship between Kohlife and the user will be governed by Thailand Tourism Business and Guide Act B.E.2535 (1992). Claims arising from consumer protection standards can be asserted by the user in accordance with Thailand law. The provisions of the United Nations Convention on Contracts for the International Sale of Goods dated 11 April 1980 shall not apply.

X. Ticket Cancellation Policy

X. Ticket Cancellation Policy

30 days before departures: 20% cancellation fee
15 days before departures: 50% cancellation fee of the ticket price
24 hours before departures: Non-refundable
No show: Non-refundable

30 days before departures: 20% cancellation fee
15 days before departures: 50% cancellation fee of the ticket price
24 hours before departures: Non-refundable
No show: Non-refundable

XI. Ticket Rescheduling Policy

XI. Ticket Rescheduling Policy

Kohlife is eligible to help you reschedule the booked trip with no additional fee. The additional charge may apply in case the price of the new ticket is higher than the price of the ticket that needs to be rescheduled. The rescheduling Policy applies 24 hours prior to departure. It is the Client’s responsibility to inform Kohlife well in advance if any mistake in time takes place.

Kohlife is eligible to help you reschedule the booked trip with no additional fee. The additional charge may apply in case the price of the new ticket is higher than the price of the ticket that needs to be rescheduled. The rescheduling Policy applies 24 hours prior to departure. It is the Client’s responsibility to inform Kohlife well in advance if any mistake in time takes place.

XII. Disclaimer of Warranty

XII. Disclaimer of Warranty

You understand and agree that the Kohlife Service is provided “AS-IS” and we expressly disclaim all warranties of quality, completeness, accuracy, availability, security or performance. We do not guarantee the information we display, including but not limited to the schedules, times, durations, prices, availability, quality, travel provider information or any information provided by customer service. You acknowledge that you have read and understood these Terms.

You understand and agree that the Kohlife Service is provided “AS-IS” and we expressly disclaim all warranties of quality, completeness, accuracy, availability, security or performance. We do not guarantee the information we display, including but not limited to the schedules, times, durations, prices, availability, quality, travel provider information or any information provided by customer service. You acknowledge that you have read and understood these Terms.